The Automation Practice Book a call

London · AI for firms new to it

Get your firm ready for AI.

Half a day with your team. We set up the right tools, train your people, and build one automation that gives real hours back — then leave you a written plan.

The first conversation is free advice from people who do this every day.

A huge amount of the everyday work your team does by hand can be done faster, or automated completely. Lower costs, fewer mistakes, more time to win new business.

The shape of it Half a day on-site A real automation running before we leave A written plan you keep No jargon

01 The problem

Most of the work is the same work, every week.

A huge amount of what your team does by hand can be done faster, or automated completely. That means lower costs, fewer mistakes, and more time to win new business.

Keeping a 6,000-name solicitor list current
A real job we automated for a barristers' chambers in London. Two clerks used to spend about a month a year trawling firm websites one by one. Now the change is flagged in seconds and the team just checks it.

02 What we do

One visit. Three things that stay.

We come in and audit how you actually work. Then we build in three areas — the parts of a firm that decide whether AI pays off or gathers dust.

The way in

Audit

Half a day on-site. We watch where the time goes and score all three.

Pillar 01

Training

Get your team using AI day to day, with the best tools for your industry, used safely with your data.

  • The habit: ask "can AI do this?" before any admin job
  • Talks and hands-on sessions for the whole team
  • Live demos — your people pick what fits

People

Pillar 02

Automation

Take the repetitive jobs off their plate: email, data entry, chasing, reports.

  • Inbox triage and drafted replies
  • Keeping records and lists current
  • Anything done the same way every week

Work

Pillar 03

Infrastructure

Set up your files and knowledge so AI can actually use them. This is the one most firms miss.

  • Files organised where the AI can find them
  • How your firm works, written down for the AI to read
  • A searchable store of past work

Context

03 How it works

Four steps. The fourth is optional.

All it takes to get started is a short call and a half day on-site. You'd be surprised how much gets done.

01

Chat

A short call to learn how you work and where the time goes. So we arrive already knowing.

Free · 20 minutes

02

Audit

Half a day on-site. We set up your tools, train your people, and get a real automation running.

On-site · half a day

03

Report

Written findings, scored across the three areas, and a clear plan for what to do next.

Yours to keep

04

Ongoing

We keep building, or you run with it. Either is a good outcome as far as we're concerned.

Optional

You leave set up for AI whether or not we ever do another day's work for you.

04 Results

Real work, already gone.

Two jobs we've taken off people's plates at a London chambers. Both of them started as a throwaway complaint in a first conversation.

≈ 1 monthof clerks' time, back every year

The list that was never up to date

Keith's clerking team kept a 6,000-name solicitor list current by trawling firm websites one at a time — about a month of work a year between two people. We set up an automation that flags what's changed in seconds. They check it and move on.

Barristers' chambers · London

No morecopy, paste, re-format, repeat

AI that works inside the document

Jeremy, a barrister, used to copy and paste between Word and ChatGPT every time he wanted help with a draft. Slow and fiddly. Now an AI agent works directly in his documents: he talks, it edits in place, and the back and forth is gone.

Barristers' chambers · London

05 Who it's for

Firms like yours.

Medium-sized London firms, owner or partner-run, with a lot of admin. Most people we meet have tried ChatGPT once and left it there. That's the normal starting point, not a problem.

Barristers' chambers & law

Keeping solicitor lists current, fee admin, drafting.

CRM updates, document drafting, meeting notes

Accountancy & bookkeeping

Data entry, chasing clients for records, deadline crunch.

Document extraction, reminders, chasers

Insurance brokers

Renewal admin, re-keying the same data, compliance forms.

Quote prep, renewal chase, document parsing

Estate & lettings agents

Out-of-hours leads going cold, listing write-ups, viewings.

Instant lead replies, listing drafts, scheduling

Property & block management

Endless leaseholder email, maintenance triage, service charges.

Inbox triage, routine query replies

Construction & M&E

Quoting, RAMS and compliance docs, chasing invoices.

Faster quotes and compliance docs, invoice chasers

Not on the list? The time-sinks are much the same everywhere. Ask us.

06 Your data

Your client data stays yours.

This is the real reason most firms stop before they start, and it deserves a straight answer rather than a reassuring noise.

The catch

Free tools can learn from what you upload

That's a genuine problem when the file is a client's accounts, a case bundle or a tenancy agreement. If someone in your firm has been told "don't put anything real into ChatGPT", they were right to be careful.

The fix

Paid and enterprise tiers don't

Training switched off, a data processing agreement in place, your work kept out of the training set. Setting that up properly is part of the audit — and it's what unlocks AI for the work you thought was off-limits.

Do we need anyone technical on our side?

No. That's the whole point. We work with firms whose idea of IT is the person who knows how to fix the printer. Everything we set up is meant to be used by the people already doing the job.

Is our team going to have to learn a lot?

Less than you'd think. These tools are powerful enough that a little training goes a long way — that's why half a day gets so much done. The single biggest win is a habit, not a skill: before any admin job, ask "can AI do this?"

What if we already use Microsoft Copilot?

Copilot sits nicely inside Outlook and Excel, but it's behind the best models available today. We'd generally point you at Claude or ChatGPT for the heavy lifting for now, and revisit as it improves. We'll tell you straight either way.

What does it cost?

The audit is a fixed price, discounted for early clients, and we'll tell you the number on the first call before you commit to anything. Ongoing work is quoted separately and only if you want it. We'd rather talk about where your time goes first.

What if there's nothing worth automating?

Then we'll say so, and you'll still leave the audit with your tools set up, your team trained and a written plan. In practice we've not yet walked into a firm with no repetitive work in it.

Photo to come

07 Who you'll be dealing with

“We're a small team who work with AI every day. We've seen what the best companies are doing, and we bring that to firms who haven't started yet.”

Nathan Sharp Founder, The Automation Practice · London

08 Let's chat

Let's chat about your tools.

Tell us where the time goes, and we'll tell you what we'd automate first. It's free advice from people who do this every day, so why not take it.

Where London & the South East